1. At Chocolate and Cream we make sure the best possible ingredients are used in producing your cake. If there are any allergies, please inform us so the best care can be taken. As we produce a lot of products containing gluten we will not offer 100% gluten free cakes.

  2. All quotes are valid for a period of 2 months from date of quote. After that time a  new quote is required unless a deposit is paid.

  3. A deposit of 50% is required on all orders. Orders will not be confirmed and made until a deposit is paid.

  4. The balance needs to be paid in full on or before delivery or pick up.

  5. If a product is ordered for the same week, a full payment will be required on confirmation of order.

  6. Payment is made through bank transfer or cash.

  7. If a cancellation is made more than a week in advance a full refund will be available.

  8. If a cancellation is made less than a week in advance the deposit is not refundable.

  9. If a cancellation is made 3 days before pick up, no refund will be given as the work on the cake would have already been started.

  10. Chocolate and Cream will not be liable for any damages to products that happen after the product is picked up or delivered and set up.

  11. Any refunds given for disputes regarding a cake are at the discretion of Chocolate and Cream. A full refund will never be given for any cake that has been consumed.

  12. I hope you enjoy your cake.

Terms & Conditions

All cakes made by Chocolate and Cream are subject to the following terms and conditions. By reading these, you agree to these conditions.